Services / AI governance
Adopt AI safely, with the oversight to prove it.
Boards, auditors and regulators expect AI to be governed like any other critical system. We help you introduce AI securely, monitor it continuously in production and keep a record of how it is controlled and how it performs.
Secure
AI introduced with clear ownership, the right controls and guardrails from day one.
Monitored
Quality, safety, cost and performance tracked continuously for every AI system in production.
Auditable
A traceable record of controls, decisions and interactions that stands up to scrutiny.
What we do
Advisory
Independent advice for organisations adopting AI across the business, and for those using it in their products and client services. We put the policies, controls and reporting in place so adoption is safe, secure and cost-effective, and stands up to your board, auditors and regulators.
- AI policies, ownership and approval processes
- Controls and guardrails for the AI tools your people use
- Controls, procedures and policies for AI in your products and client services
- Security and data risk assessment, including data leakage
- Reporting frameworks: what to measure, monitor and audit
- Traceability of where and how AI is used across your organisation
- Board and executive briefings
Observability
Real-time visibility of every AI system you run in production, through the AI Performance Console, our dedicated observability platform. Track quality, safety, cost and performance, and trace any outcome back to the interaction behind it.
- Quality and safety scored on every interaction
- Alerts when a key measure moves
- Cost and performance by customer, business unit or workflow
- Traceability to the session and interaction behind any result
- A record of every human review
Stewardship
Combine AI observability with on-call access to our expert AI and data engineers. We watch your systems, investigate what moves and fix it, so you get accountable, ongoing oversight without building an in-house team.
- AI and data engineers on call
- Investigation of anything that moves
- Clear recommendations on what to change
- Tuning of prompts, guardrails, retrieval and evaluations
- Measured again, for as long as your AI is live
Supporting products
Our own products, built for the oversight this work needs. Use them on their own or as part of an engagement.
AI performance
In productionAI Performance Console
Monitor quality, safety, guardrails and cost for every AI system in production, with a full audit trail.
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Engineering insights
In betaDeveloper Insights
See how engineers use AI coding tools, what it costs and every edit approval decision.
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AI enablement
In productionOrganisational AI Helper
Control the AI skills on every machine, and publish what people build with AI through your approval process.
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How we work
- 01
Assess
Your AI use, risks and obligations, and where controls are needed first.
- 02
Set up
Ownership, intended use, controls, guardrails and an audit trail.
- 03
Observe
Every interaction scored in the AI Performance Console, with alerts when key measures drift.
- 04
Respond and improve
Engineers investigate, fix and tune prompts, guardrails and retrieval, then measure again.
Who it’s for
Organisations running AI at scale
Complex and regulated organisations that need AI governed properly: controls, monitoring, response and an audit trail.
Executives and risk owners
Leaders introducing AI tools across the business who need controls in place before they scale.
Technology teams
Teams running AI in production who need evidence it’s performing.
